Student has multiple accounts

Students can end up with multiple accounts because of typing errors when registering, multiple valid email addresses, or a change in the school domain.

2021Markbook-DuplicateStudents.png

If a student claims to have submitted work but it cannot be found in the Markbook, look for a second account. The student might have signed up with the wrong email address, or registered with multiple addresses in various subjects.

 

Warning: Do not remove either account from the subject. Instead, please contact Stile's Support team to merge the accounts together. All of the students' work can be preserved in a single account.

 


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