Lost Subjects can always be found again.
If you notice a Subject has gone missing from your homepage, then it could be archived or deleted, or you may have been removed from it. Subjects can almost always be restored by yourself or someone at your school, or with the help of the Stile Support team.
Here's what you can do to find your old Subject:
Look in your Archive
Your Subject might have been archived automatically if it has been inactive for a period of several months. You can unarchive the Subject to continue using it with your students. Watch the video below to see how.
Look in your Account settings
You may have more than one Stile account. This can happen if you login using an email address different than what you usually use, or if your school/department/district has given you more than one valid email address. To check which one you are logged in to, click your name in the top right corner of Stile to go to your Profile page. If the email address on that page is different to what you expected, then log out and log back in using your normal email address.
Contact Stile Support
The Support team can help you restore a deleted Subject, or regain access if you have been removed by another teacher. Contact us by clicking on the Support menu near the top right corner of your Stile page, and then write us a message in the text box that appears at the bottom of the menu.
Please include the following, as it will help us quickly find and restore your Subject:
- The name of the Subject you are looking for;
- The names or email addresses of any co-teachers or students who were also in the Subject;
- A rough timeframe of when you last accessed the Subject.
The Support team can also merge multiple accounts into a single profile, so let us know if you've ended up with more than one account! Tell us the email address you normally log in with, as well as the incorrect address that appears in your profile (as above).
You may also be interested in the following resources: