Make sure your students can see the correct lessons - it's usually an easy fix.
There are two common reasons why a student is unable to see lessons when the rest of a class can:
- The lessons are not released to the student;
- The student has multiple accounts and is logged into the wrong one.
The lessons are not released to the student
Students won't see lessons until the teacher makes them available. Read more about releasing lessons here.
The student has multiple accounts and is logged in to the wrong one.
Occasionally a student will register with an incorrect email address and then register again with the correct one to join another subject. The Stile Support team can merge these accounts together so all of the student's work is in one place, and all of their subjects are easily accessible. Contact Support via the Support button near the top right corner of the Stile app or email firstname.lastname@example.org.
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